Shipping Rates & Delivery

Do you ship internationally?

Yes! I am very excited to be offering international shipping once again.

POSTCARDS, STICKERS (vinyl or sheets!), or BOOKMARKS cost $4 CAD to ship and shipping is FREE for orders over $30 CAD (as long as only items in these 3 categories are included).

If you order items that come with tracked shipping (this includes greeting cards, prints, or other bulkier items), please be wary of potential import duties & fees for your country before ordering as this is something out of my control and the last thing I would want is for you to be charged unexpectedly.

Please don't hesitate to email me at [hello@fungalstudio.com] if you have any questions about shipping rates and I am more than happy to try and help.

How much will shipping be for my order and when will I receive it?

Note: Some combinations of items will lead you to be overcharged by a couple of dollars for shipping—this is a website kink I am trying to work out, but if this happens, I will refund you for the difference that you are overcharged! 

SHIPPING OPTIONS

Within Canada

No tracking number

  • $3 CAD (Free for orders over $30 CAD)
  • Arrives in 5-10 business days

With tracking number

  • $14 CAD (Free for orders over $50 CAD)
  • Arrives in 4-8 business days

International Orders (anywhere outside of Canada)

No tracking number

  • Sticker, bookmark & postcard ONLY orders: $4 CAD (Free for orders over $30 CAD)
  • Arrives in 10-20 business days

With tracking number

  • $20 CAD (Free for orders over $60 CAD) 
  • Arrives in 4-8 business days

Will my shipment have a tracking number?

If you're in Canada, your order will only come with a tracking number if you select the tracked shipping option ($14 CAD, free for orders $60+). 

International orders (from anywhere outside of Canada) of stickers (vinyl or sheets), postcards, and/or bookmarks will NOT have tracking. Orders that exceed $60 CAD or include other bulkier items will in most cases* have a tracking number.

*An exception may be if you order a small number of bulky items that end up being able to be shipped via lettermail—in this case, I will refund you the difference if you paid extra for shipping.

My order hasn't arrived, what should I do?

It's so frustrating when this happens, I'm so sorry. I will do everything I can to make it right. Please read my guidelines below based on when you placed your order before sending me an email.

WITHIN CANADA: Domestic orders typically arrive within a week (5 business days) but in rare cases can take as long as 3 weeks (15 business days). If it has been over 3 weeks since the date you placed your order and you haven't received it yet, please contact me at [hello@fungalstudio.com].

INTERNATIONAL ORDERS: International orders typically arrive within 2 weeks (10 business days) but in rare cases can take as long as 6 weeks (30 business days). If it has been over 6 weeks since the date you placed your order and you haven't received it yet, please contact me at [hello@fungalstudio.com].

My order arrived and it's damaged, what should I do?

First of all, I'm so sorry—it's so frustrating when this happens.

Please send me photos of what is damaged to [hello@fungalstudio.com] and I will do everything I can to make it right. 

Will I have to pay any extra customs or taxes on my order when it arrives?

You may, depending on where you live. It is the buyer's responsibility to be aware of the import rules in your country and to pay extra taxes if necessary. (For example, I do not charge VAT, so in the UK / EU you may be responsible for extra taxes or fees before you can receive your order.)

Custom Work & Commissions

Do you do commissions/custom artwork?

Yes! If you have a project you are interested in hiring me for, please send me an email at [hello@fungalstudio.com] with "Commission Request" in the subject line and a detailed description of what you are looking for.

If you can include a screenshot or description of something in my portfolio—either found on this website or one of my socials—to include as a reference for what you are looking for, that would be extremely helpful in helping me decide if your idea is something I’ll be able to bring to life. (For example, "I would love a pet portrait that is similar to this one [photo attached]")

I will email you back regardless of whether I am able to take on your project. If I am able to take it on, we can discuss details and cost—I typically give a quote that is based on estimated hours for completion of the project.

What kind of custom work do you do?

I am open to custom work that reflects my typical personal art style. I tend to work with warm, soft colours and my favourite subjects are nature, plants, animals, landscapes, or portraits.

Here are some examples of custom projects I've worked on before (see examples here!):

  • Custom sticker sheets/vinyl stickers
  • Custom greeting cards
  • Family portraits
  • Couple portraits
  • Pet portraits
  • Music video background art
  • EP/LP Album artwork

Do you have examples of your custom work?

Yes, you can view them in my portfolio, viewable here or at the tab at the top of this page.

Other FAQs

How do your bundle discounts work?

All of the items I carry that are priced at $6 CAD can be bundled together for discounts:

BOOKMARKS, GREETING CARDS, STICKERS, & POSTCARDS (mix and match!)

3 for $15 CAD (a discount of $1 CAD per item)

5 for $20 CAD (a discount of $2 CAD per item that applies to all additional items)

**This means that if you select 4 of the mix & match items, the price will be $20 CAD and you can select one more item for free!

ART PRINTS

2 for $40 CAD

3 for $54 CAD (with each additional print above 3 priced at $18 CAD)

Can I place a wholesale order/Do you offer wholesale pricing?

Yes and yes I do! The best way to order wholesale is to visit my Faire Direct wholesale shop by clicking here.

If you're not on Faire and you'd prefer to place a wholesale order directly, please email me at [hello@fungalstudio.com].

Do you accept returns/exchanges?

Sorry, as a small, one-person business I am unable to accept returns.

However, please reach out to me [hello@fungalstudio.com] if your order has been damaged or hasn't arrived in the expected time frame (read above under Shipping Rates & Delivery).

Are your products made in Canada?

About 30% of my products are handmade by me, and another 60% are manufactured in Canada.

I outsource manufacturing and order as many materials as possible from local Canadian brands and companies.

What or who is Fun Gal Studio?

Fun Gal Studio is the punny name I chose for my art and stationery shop—it is owned and operated soley by me (Katie Wood)! You can read more about me and FGS here.

Come find me! ☼

Check out all my other important links and socials by clicking the button below.