1. Do you take commissions/do custom work? 

Yes, but on a case-by-case basis. If you have a project you are interested in hiring me for, please send me an email at [hello@fungalstudio.com] with "Project Request" in the subject line and a detailed description of what you are looking for. I will email you back regardless of whether I am able to take on your project. If I am able to take it on, we can discuss details and cost—I typically charge an hourly rate for illustration services. 

2. How much is shipping for my order? 

Within Canada: FREE if you spend over $30 CAD, otherwise $2 CAD

To the United States: FREE if you spend over $30 USD, otherwise $3 USD

Anywhere else internationally: FREE if you spend over $40 CAD, otherwise $8 CAD 

3. Can I place a wholesale order/Do you offer wholesale pricing?

Yes and yes I do! Visit my Faire Direct wholesale shop by clicking here.

4. My order hasn't arrived, what should I do? 

If you are within Canada, please allow at least 3 weeks after the date you placed your order to reach out to me and at least 6 weeks if you are anywhere else internationally; shipping delays are very normal in these strange times.

If you haven't received your order after 2 months from your order date, I will either a) send a replacement or b) give you a full refund. 

5. Will I have to pay any extra customs taxes on my order when it arrives?

You may, depending on where you live. It is the buyer's responsibility to be aware of the import rules in your country and to pay extra taxes if necessary. 

6. Do you accept returns/exchanges?

Sorry, as a small, one-person business I am unable to accept returns. However, please reach out to me if your order has been damaged or hasn't arrived in the expected time frame (see #2 above). 

7. Will my shipment have a tracking number?

At this time, most of my orders are shipped by untracked letter mail. Please reach out to me (see the "Contact Me" page above) if you would like to arrange to have a tracking number put on your order and we can arrange that. 

8. What kind of paper are your greeting cards made from?

I get my amazing paper from Red River Paper; the paper I use for my greeting cards is 88lb Polar Matte. You can shop with Red River Paper and support me at the same time by using this affiliate link.